Facilities & Services

• Ample passenger lift
• Central Air-conditioning
• Wireless & ADSL internet access throughout the building
• Elegance Cafe & restaurant with panoramic view of the Lake, the Red River & Long Bien Bridge
• Spa service
• Gallery lounge
• Scanner, color printer & photocopier
• Extra bed & baby cots available
• Baby sitting
• Daily English and French newspaper
• Daily housekeeping service
• 24-hour security, reception & IT support
• 24-hour room service
• Turndown service
• Laundry & Dry cleaning
• Baggage storage
• Message, postal & courier services
• Safety deposit box
• Travelers cheque, credit cards accepted
• Foreign currency exchange     

TRAVEL SERVICES
• Travel desk
• Daily private or group tour
• Package and custom made tours
• Tour guide services
• Concierge style service
• Internal and international flight booking
• Train or Bus throughout Vietnam and to Kunming, Lao...
• Visa upon arrival in Vietnam
• Visa service to Laos, Cambodia, Myanmar and China
• Airport transfer (4, 7, 15, 24, 45 seats)
• Vehicles for hire
• Water Puppet show ticket booking